The Importance of Automation in Quality Management Systems

Today it’s essential for companies to continue to improve in order to stay afloat, amidst a rapidly changing and highly competitive market. This is true for every industry, especially those involved in quality. To ensure a company is competitive in the marketplace, it’s crucial to follow the international standards for compliance for your industry. For those industries associated with quality, that means following the ISO 9001, which is regulated by the International Organization for Standardization, in ensuring quality on a global scale. Adherence to the standards for quality contained in this manual are key components for many companies’ strategies. It also ensures that the products companies sell to the public will be of the highest quality; lowering the risk for illness, while increasing safety.

With so many companies using quality management systems as integral parts of their business strategy, it is shocking that are using outdated practices for quality assurance. According to, 80% of managers are using Word or Excel to manage their compliance and auditing systems. While this was the way companies did things for years, if a company wants to improve upon their compliance systems while cutting costs, this out-of-date practice must be upgraded.

The Cons of Outdated Quality Management Systems

While managing compliance the old way may feel comfortable, there are several cons to doing things this way, despite technological advances that can drastically improve upon the systems in place—saving time and money. Some of the cons of using outdated quality management systems are as follows:

  • Absence of real-time information: Communications, and updates to quality data throughout an organization take time, especially if one is using Word or Excel. This makes updating data a long and arduous process that must be relayed throughout the company over all files.
  • Lack of meaningful data: Time is money, and employee hours are no exception. Quality management that is done according to old methods are not only inefficient in practice, but are a waste of valuable employee hours. A lack of automation takes up an average of 8 hours per employee per week simply for managing data, which could be done in a split second through the use of automated quality management solutions. Compiling reports for upper management is also time consuming when not automated. Having a system in place that can do all of this with the click of a button will allow employees to focus on other tasks, upper management sees results faster, and decision and execution processes run swiftly and smoothly. It also takes time for communications with employees due to acts of non-compliance when the process isn’t automated.

Benefits of Quality Compliance Automation

While the benefits of automation in quality management are evident according to the cons mentioned above, there are even more pros to automating one’s quality compliance. These are:

  • Automated aggregation: data no longer needs to be inputted more than once
  • Automatic monitoring of requirements: automation will keep everyone on task with dates, regulations, and revisions to the ISO:9001.
  • Automatic Updates: Changes to data are updated once and automatically relayed to the entire organization, saving time and unnecessary effort.
  • Automatic Analysis of Data and Reporting: this saves organizations time and money.

Would you like to boost your company’s quality management efforts with an automated solution for your quality management needs? We welcome you to try iComplied’s mobile compliance app on iOS or Android. You may download it now, or sign up for a free trial. Simplify your compliance, and save your company time, money, and unnecessary frustrations associated with noncompliance.

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