FAQ’s

Of course, iComplied takes data security and confidentiality very seriously. All data is completely secure suing both our encryption as well as AWS severs which have their own secure servers. You  can always visit AWS security to view their security policies. iComplied policy attached: https://www.icomplied.com/privacy-policy/

 

Being a Cloud based solution, our setup is instant and your account can be accessed as soon as you verify your email address. No expensive hardware or software is required for setup and all data is kept on on our safe cloud servers.

We are one of the most cost effective compliance systems and as such, we provide a monthly subscription of $15 per user per month, that can be cancelled at any time. If you are a single user iComplied is free for your lifetime.

iComplied is a simple, cost-effective audit, document, corrective action and risk management platform that allows you to streamline and automate all your paper-based compliance, saving you significant time and valuable resources.

iComplied is a multi-device platform. Web based – Windows web interface, geared towards monitoring, setting up and analytics. iOS and Android Apps on devices aimed towards execution and completion of Audits and CAR’s while in the field or on the site.

You can register as many devices to a single user but each user can only be logged into a single device at one point in time. Personalised pricing packages are available for clients requiring more than 10 users, long term commitment (10% for 12 months subscription in advance), educational and not- for profit organisations and casual/St. Management in-frequent users. Contact sales@icomplied.com or call +61 419 798 075 for a personalized quote.

iComplied is a complete package. It not only helps you conduct audits on the go but also manage your corrective actions, risk, documents and workflow between users. Due to current competitive business climate, it is not sufficient to only track audits and inspections to manage quality improvement.

The improvement in quality and service provided comes from the management of organisational followups and risks, which we have specifically addressed in our platform to help organisations promote transparency and accountability, whilst also centralizing all their compliance data.

Checklist Builder- CSV format which allows you to upload your own existing custom checklists. iComplied Checklist Builder – our state of the art builder gives you the ability to create your own by including different scoring types (Yes, No, Rating).

Standard Checklist Library –
iComplied provides standard Internal audit checklists to help you self-monitor & track all  compliance management and certification efforts. Excamples of checklist available: ISO9001:2015, OHSAS 18001 / AS 4801, ISO 14001, Food Safety Audits (ISO / FSSC22000, BRC, SQF), SA 8000 and many more.

System workflow notifications- we provide a complete lifecycle tool with CAPA follow-ups, RCA’s  and risk management which can be assigned to different team members and can be tracked. All CAPAs and Risk need approvals to be closed.

Offline access- No internet access, no worries. iComplied can work offline and data will be synced when you are back in network range.

User level access – iComplied provides the ability to set your user level access. Each user role comes with its own access levels.

You can either select and register for a free trial directly by going to the iComplied website (www.icomplied.com). Click on any of the plans and this will take you to the free trail registration. Your trial will expire in 30 days and it will include the full version of the application and all checklist that we provide in the paid subscription.

For the simple user instructions, complete with easy to follow diagrams and instructional videos, refer to our Support centre at https://icomplied.happyfox.com/home.

You can access the web version of iComplied using the link: www.icomplied.com/app

For iOS and Android Apps, please head to the stores and search for iComplied2 application and download it for free.

In order to discuss your requirements in terms of usage and needs, simply contact our friendly Customer Service team. Additionally, if you have specific user needs not represented here, including having more than 100 users; or if you require development, deployment and business setup assistance, please contact us for a quote on a personalized pricing package, with no obligation to buy.  Contact sales@icomplied.com or call +61 419 798 075.